What you are agreeing to.

An order is a jacket made for you — your name, your size — and it is a completed sale once paid. We confirm it by WhatsApp on the number you give us, along with a reference like CDN-7Q4K2.

Keep that reference. It is how we find your booking when you message us.

You pay the full price when you order, on this website, by UPI, card or netbanking.

Nothing is charged afterwards and there is no cash on delivery — a jacket carrying your name cannot be resold, so we do not dispatch one unpaid.

• Jacket — ₹6,499, paid in full at order
• Jacket + Cap — ₹7,499, paid in full at order

You get a full refund any time before we cut your leather. Message us on WhatsApp with your reference and we return the whole amount to the original payment method.

Once the hide has been cut and your name made against it, the jacket cannot be resold, so a refund is no longer possible — a size exchange is.

Personalised items are non-returnable. A jacket, cap or case carrying an embroidered name cannot be resold, so it cannot be taken back once made.

Size exchange is accepted within 7 days of delivery. Message us within that window with a photo of the fit and we re-cut the shell one size either way. This applies to fit only, not to a change of mind about the name or tier.

Every jacket ships within 8 days of your order. We ship anywhere in India, dispatched from Lucknow. You get a WhatsApp message when your jacket is made and again when it leaves.

If that date moves we will tell you before it does, and your money stays refundable for as long as your jacket has not been dispatched.

Names are embroidered exactly as you enter them: up to eight characters, using letters, numbers, hyphen and space. Check your spelling — we stitch what you typed.

You confirm you have the right to use the name you choose. We may decline a booking whose name is unlawful, abusive, or implies an affiliation the brand does not have — including any military, governmental or armed-forces association.

These are genuine leather garments. Colour, grain and finish vary between hides; that variation is a property of the material, not a defect.

Care matters: do not wear it in the rain, wipe it with a dry cloth, and keep it away from heat. Damage from misuse is not covered by exchange.

CODENAME is an independent brand. It is not affiliated with or endorsed by the Indian Air Force, and the products carry no military insignia.

We may update these terms. The terms that apply to your booking are the ones published when you booked.

Questions about any of this go to WhatsApp or abhishek@sageandstone.in.