What we hold, and why.
We collect what it takes to make your jacket and get it to you. The one exception is the Meta Pixel, which tells us whether our Instagram and Facebook ads bring anyone here. It is explained in full below.
What we collect
Booking the jacket is the only place this site asks you for anything.
- Callsign
- The up-to-eight characters that go on your patch.
- Your name
- For the shipping label and the parcel.
- Size
- S–XXL, so we cut the right shell.
- Order
- Jacket, or jacket with the matching cap.
- Phone
- Your WhatsApp number, for order and dispatch updates.
- Optional. Only used to send the payment receipt.
- Delivery address
- House, street, area, city, state and PIN code — so the courier can reach you.
- Reference
- A code we generate, like CDN-7Q4K2, plus the date you ordered.
We do not ask for your full address on this site, and we never see or store your card, UPI or bank details.
Why we hold it
To make the right jacket, to reach you about it on WhatsApp, and to answer you when you message us with a reference. That is the whole purpose.
We do not sell your details, share them for marketing, or send you anything you did not ask for.
Who else processes it
- Supabase stores the booking record.
- Vercel hosts the site and provides privacy-friendly, cookieless page analytics — aggregate counts only, never tied to you.
- Razorpay takes the booking token. Payment details go to Razorpay directly and never reach us.
- Meta (Facebook and Instagram) runs the Meta Pixel on this site, to measure our ads. See clause 04.
- WhatsApp carries our messages to you, under its own privacy terms.
Analytics, specifically
We count page views and a few actions — the booking page being opened, a booking being completed, someone tapping a WhatsApp link. These are counts, not profiles.
Vercel's analytics set no cookies and link nothing back to an individual visitor.
The Meta Pixel is different. It sets a Meta cookie and tells Meta when someone visits, starts an order, pays, or taps WhatsApp — with the order value, but never your name, phone, address or callsign. Meta may match this to your Facebook or Instagram account under its own privacy policy. We use it only to see which ads work and to show ads to people likely to want a jacket.
To opt out, block third-party cookies or use an ad blocker, or turn off “Activity from ad partners” in your Facebook or Instagram ad settings.
How long we keep it
Booking records are kept while your order is live and afterwards for as long as we may need them for tax and accounting. Cancelled bookings are deleted on request.
Your choices
Message us with your reference and we will tell you exactly what we hold, correct anything wrong, or delete it. If you ask us to delete a live booking, we cancel it and refund your payment where it is still refundable.